Marquette Alger Resolution Service


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Benefits of Mediation


 Making the Most of Mediation Video



Mediation is flexible: Mediation can be used to discuss creative and individualized solutions. In a mediation session, any issue the parties bring to the table (i.e., individual needs, interpersonal issues, etc.) can be discussed. The source of conflict can be identified and resolved, especially in cases of inaccurate or incomplete information, inappropriate or incompatible goals, ineffective or unacceptable methods for resolving disagreement, and/or antagonistic or other negative feelings. In court, only issues pertaining to legal matters are part of the discussion.

Participants control the outcome: In the mediation process, the people involved in the situation are the ones who create an agreement that works for them. In arbitration or in court, an agreement is imposed by an arbitrator or judge.

Mediation is forward-looking: It focuses on what the issues are now, how they can be resolved, and what can be done to avoid similar problems in the future. In court or in arbitration, the focus is on the past , i.e., who is at fault for the current situation.

Mediation can preserve relationships: When disputants will be interacting with one another in the future, mediation can help to build a framework for future interaction based upon mutual interests and needs rather than adversarial positions. Mediation is a "win/win" rather than a "win/lose" solution. In court, someone wins, someone loses.

Mediation is creative: The final agreement can be virtually anything the parties involved agree to so long as it is not in violation of the law.

Mediation is confidential: The parties can speak openly and directly to each other and to the issues, without the proceedings being a matter of public record.

The mediation process provides a non-threatening, informal procedure as an initial step in resolving conflicts. If a situation is resolved through mediation, it does not need to go any further. If mediation does not resolve the issue, or if the issue is not appropriate for mediation, the parties are free to pursue all of their legal remedies, such as suing in court. In a majority of disputes taken to mediation, however, parties reach an agreement which makes legal action unnecessary.


How Does Mediation Work?

Please call 906-226-8600.
(Toll Free 1-800-8Resolve)

  1. A staff member will help you determine if mediation is the most appropriate process for your problem.
  2. If the dispute is appropriate for mediation, a case manager will contact the other party(s) and confirm their interest in resolving the problem.
  3. After all parties have agreed to participate, a mediation session will be scheduled. We currently schedule appointments Monday-Thursday between the hours of 9:00 a.m. and 3:00 p.m. Plan to allow 2 hours for your initial session. In some instances, additional sessions may be needed. Cases ordered or referred by the court or other agency will be scheduled accordingly.
  4. At the mediation, the mediators will help the disputing parties define the issues involved in the dispute. Possible solutions are then explored.
  5. When an agreement is reached, a mediator writes the terms of the mediation agreement for each party to sign and receive a copy.

Copyright © 2017 Marquette-Alger Resolution Service
board members only

(906)226-8600 or (800)873-7658
715 W. Washington Street, Suite A, Marquette, MI 49855