The mediation process and confidentiality was clearly explained. | | | | | |
All participants were given equal opportunities to express their concern(s). | | | | | |
I was satisfied with the mediation process. | | | | | |
The mediator(s) treated me with respect. | | | | | |
The mediator(s) maintained their neutrality. | | | | | |
The mediators did not pressure me to settle. | | | | | |
I was able to participate in the decision- making process and contributed to the outcome of this mediation. | | | | | |
I was satisfied with the terms of the agreement. (If a full or partial agreement was reached) | | | | | |
I would recommend mediation to others. | | | | | |
Overall, I was satisfied with Marquette Alger Resolution Service. | | | | | |